FAQ

Frequently Asked Questions

DINGWALL WARRANTY?

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Dingwall Warranty Information

WHY FANNED-FRETS?
HOW LONG WILL IT TAKE TO GET USE TO THE FANNED FRETS?
TUNING – HOW DOES TUNING WORK WITH THE FAN FRET SYSTEM?
TONE – HOW DOES THE FAN FRET SYSTEM EFFECT THE TONE?
FEEL – WHAT’S THE OVERALL FEEL LIKE WITH THE FAN FRET SYSTEM?
ARE DINGWALL BASSES AVAILABLE IN 4, 5, 6, 7-STRING ETC?
ARE STRINGS AVAILABLE FROM OTHER MANUFACTURERS THAT WILL WORK ON MY DINGWALL BASS?
WHAT GAUGES OF STRINGS ARE AVAILABLE FROM DINGWALL?
WHAT STRING GAUGES DO I USE FOR AN ALTERNATE TUNING?
DOES DINGWALL OFFER A LEFT-HANDED BASS?
CAN YOU FORWARD ME A PRICE LIST
CAN I BUY DIRECT?
WHAT ARE MY PAYMENT OPTIONS AND DO YOU REQUIRE A DEPOSIT?
DO YOU HAVE A RETURN POLICY?
CAN YOU SHIP TO BRAZIL, KOREA, MOSCOW, ETC.?
HOW LONG IS THE WAIT FROM TIME OF ORDER PLACED?
WHERE CAN I PLAY A DINGWALL BASS?
CAN I CUSTOM ORDER AN INSTRUMENT?
HOW DO I ORDER NEW KNOBS FOR MY BASS, T-SHIRTS, BALL CAPS, PICKUPS, ETC.?
I WANT TO SELL MY DINGWALL, WHAT IS IT WORTH?
HOW CAN I GET AN ENDORSEMENT?
HOW TO I BECOME A DINGWALL DEALER / DISTRIBUTOR?
SHOULD I CHOOSE TO BUY A CASE AFTER RECEIVING MY BASS IN THE SUPPLIED GIG BAG WHAT ARE MY CHOICES?
WHAT ARE THE STANDARD SCALE LENGTHS OF THE 5 STRINGS ON A FIVE STRING BASS? I SEE THE LOW B STRING IS OFTEN 37 INCHES.
HOW MUCH DISTANCE BETWEEN STRINGS AND NEOMAGNETS SHOULD BE MEASURE FOR AVOIDING STRING PULL EFFECT? THANX
WHAT IS THE WIDTH AT THE NUT, THE SPACING AT THE SADDLES, ETC?
ARE THE BENEFITS OF YOUR FANNED-FRET DESIGN LOST/MINIMIZED WHEN APPLIED TO A 4-STRING BASS?

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